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Emergency Customer Service

$10hr Please go to w by JT Nana in A secret location, 5 days ago
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Emergency Customer Service
Best Friends Pet Care - Humble, TX
$10 an hour
Best Friends Animal Clinic in Humble, TX is looking to hire additional staff to join their team as a Emergency Customer Service Representative. This is a great opportunity for those with excellent customer service and communication skills. Applicants should possess excellent communication and phone skills, the ability to multitask, the ability to learn quickly and retain information, as well as excellent judgement and problem solving skills. Extensive use of computer software is required for this position, so basic computer literacy is a must.

All our team members play an integral role in providing exceptional care to our patients as well as facilitating accurate and timely communications with our clients. We consider the Client Care Specialist to be a critical member of our pet care team because they are often the point of first and last contact with our clients. How we deliver service adds value to our entire organization, therefore it is essential that our team members are compassionate and care about pets and helping those that love them.

This is an outstanding opportunity to join a hospital with a quality reputation in a family-oriented atmosphere. Our team members enjoy a quality pay rate, steady, flexible hours, generous benefits, the possibility of upward mobility within our company, as well as the opportunity for job transfers across the county.

WE OFFER:

Competitive wages
Uniforms
Pet discounts and more!
RESPONSIBILITIES:

Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
Answering and handling calls in a professional manner
Maintaining cleanliness
Scheduling
File maintenance
Data entry
REQUIREMENTS:

Able to work evenings, weekends, and holidays
1 year customer service experience preferred
Veterinary Experience required, Emergency medicine a great plus
Positive attitude, proactive work ethic and detail-orients personality absolutely needed
Computer skills
Timekeeping
Excellent organizational skills
Able to utilize multi-line phone
Strong communication skills
Able to lift 40 lbs.,
Able to stand for up to 8 hours a day
Able to handle dogs on leashes
Must be available to work evenings until 2:00 AM and weekend shifts
Display professional manner at all times
To learn more, please visit on the web: www.bestfriendspetcare.com

Job Type: Full-time

Salary: $10.00 /hour

Required experience:

customer service: 1 year

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